1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of personal information:

• Personal Information: Name, email address, phone number, shipping/billing address.
• Payment Details: We process payments securely via Razorpay and do not store your card or banking details.
• Order Information: Purchase history, preferences, and transaction details.
• Technical Data: IP address, browser type, device information, and browsing behavior using cookies.
• Communication Data: Any correspondence via email, chat, or customer service inquiries.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process and fulfill your orders, including shipping and returns.
• To provide customer support and respond to inquiries.
• To personalize your shopping experience and offer product recommendations.
• To improve our website functionality and enhance user experience.
• To send order confirmations, shipping updates, and promotional emails (if subscribed).
• To comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties for the following purposes:

• Payment Processing: Transactions are securely handled by Razorpay.
• Shipping & Delivery: Orders are fulfilled through our logistics partner, Delhivery.
• Marketing & Analytics: Third-party service providers may assist in tracking website performance and marketing efforts.
• Legal Compliance: If required by law, we may disclose information to government authorities.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website is secured with encryption, firewalls, and secure payment gateways.
 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience by:

• Remembering your preferences and previous visits.
• Analyzing site traffic to improve performance.
• Providing targeted ads based on your interests.

You can manage your cookie preferences through your browser settings.
 

6. Your Rights

You have the following rights regarding your personal data:

• Access your personal information and request details on how it is used.
• Request corrections to inaccurate or incomplete information.
• Opt-out of marketing communications at any time.
• Request the deletion of your data, subject to legal and operational requirements.

To exercise your rights, please contact us at info@minimalstroke.com.
 

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
 

8. Updates to This Policy

Urban Jula reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised effective date.
 

9. Contact Us

If you have any questions regarding our Privacy Policy or your personal data, please reach out to us:

Email: info@minimalstroke.com
Phone: 70202 99859