Eligibility for Returns
- Returns are only accepted for damaged or defective products.
- Any issues must be reported within 10 hours of delivery.
Repair Process
- In case of damage, we offer a repair service instead of refunds or replacements.
- Customers must share clear images of the damage for assessment.
- Our team will coordinate the repair either at your location or at our facility.
Return Conditions
- The product must be unused, in its original packaging, and accompanied by proof of purchase.
- If you have opted for third-party insurance from the delivery vendor, reimbursement will be handled by them.
For return or repair requests, contact us at info@minimalstroke.com or call 70202 99859.