• All orders are processed within 15 days from the date of payment confirmation.
• Once processed, delivery usually takes 7-15 days depending on your location and logistics conditions.
• Custom or bulk orders may require additional time, which will be communicated at the time of order placement.

2. Delivery Coverage

• We deliver across India, with shipments handled by our trusted logistics partner, Delhivery.
• International deliveries are available upon request and are subject to customs regulations and additional costs.

3. Shipping Charges

• Shipping costs are calculated based on the size, weight, and destination of the order.
• The exact shipping charges will be provided during the order finalization.

4. Order Tracking

• Customers will receive a tracking number once the order is dispatched to monitor the shipment via the Delhivery tracking system.
• Urban Jula ensures timely dispatch but is not responsible for delays caused by third-party logistics providers.

5. Delivery Inspection

• Please inspect the package upon delivery for any visible damage before accepting it.
• Any damage must be reported within 10 hours of delivery to qualify for our repair services.

For further delivery-related inquiries, please contact us at info@minimalstroke.com or call 70202 99859.